Privacy Policy
Effective Date: October 14, 2026
Maine Massage & Float (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit mainemassageandfloat.com, contact us, book an appointment, or purchase a gift certificate.
Information We Collect
We may collect information you voluntarily provide, including:
- Your name, email address, and phone number.
- Information you include in a contact form, email, or other communication.
- Appointment details, service preferences, and purchase information.
- Information you provide during booking or intake that is relevant to your massage or float session.
Please avoid submitting sensitive medical or financial information through our general website contact form or ordinary email.
When you visit our website, our website and service providers may also collect technical information, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.
How We Use Your Information
We use information to:
- Respond to questions and requests.
- Schedule, manage, and communicate about appointments.
- Process purchases and gift certificates.
- Provide and personalize our services.
- Maintain business records and improve our website.
- Protect against fraud, misuse, and security issues.
- Meet applicable legal obligations.
If you sign up for promotional communications, we may also use your contact information to send updates, special offers, or news about our services. You can unsubscribe from promotional emails using the link provided in those messages.
Online Booking and Payments
Our website links to third-party services, including Acuity Scheduling, for online booking and gift certificate purchases.
When you use these services, the information you submit may be collected and processed by those providers under their own privacy policies and terms. Payment information is handled through the payment providers used for your transaction.
We encourage you to review the privacy policies of these providers before submitting personal or payment information.
Cookies and Website Technologies
Our website and embedded third-party features may use cookies or similar technologies to support website functionality, remember preferences, and understand how visitors use the site.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website or third-party booking features.
How We Share Information
We may share information with service providers that help us operate our business, such as website hosting providers, scheduling platforms, payment processors, and communication services, as needed to perform their services.
We may also disclose information when required by law, in response to a valid legal request, or when reasonably necessary to protect the rights, safety, or property of our business, clients, or others.
Health and Intake Information
If you provide health-related information during booking or intake, we use it to assess service suitability, understand your needs, and support the delivery of our services.
This website Privacy Policy does not replace any separate privacy notices or consent forms that may apply to client records or services.
Information Security and Retention
We use reasonable administrative and technical safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure.
We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet applicable legal requirements.
Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you. We will respond as required by applicable law and may need to verify your identity.
Some information may need to be retained for legal, accounting, or other legitimate business purposes.
You may unsubscribe from promotional emails at any time. Appointment confirmations, scheduling updates, and other service-related communications may still be sent as needed.
Third-Party Links and Content
Our website may contain links to other websites or display third-party content, such as reviews, social media features, or booking tools. These third parties may collect information under their own privacy policies.
We are not responsible for the privacy practices or content of third-party websites and services.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information without appropriate parental consent, please contact us.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. We will provide additional notice when required by applicable law.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Maine Massage & Float
980 Forest Ave
Portland, ME 04103
Email: info@mainemassageandfloat.com
Phone: (207) 590-1411
Website: https://mainemassageandfloat.com/